If all you need is a no-frills digital phone system, you might do better with a product like Line2, which starts at $13.75 per user per month, billed annually. This pricing structure puts Nextiva on par with most of the full-featured business VoIP services we've tested. It also increases the number of integrations with third-party software, including custom integrations, and supports enterprise single sign-on (SSO) for identity management. It also integrates with many popular customer relationship management (CRM) platforms.įinally, for $32.95 per user per month, the Enterprise tier gives you unlimited participants for voice and video conferencing, call recording, and voicemail transcription. It includes everything in the Essential tier, plus unlimited conference calls and video conferencing for up to 40 participants, screen sharing, a multi-level auto attendant, and SMS/MMS messaging for mobile and desktop. The Professional level costs $22.95 per user per month. That gets you unlimited voice and video calling, unlimited internet fax, voicemail, toll-free numbers, and contacts integration with Google Workspace and Microsoft Outlook. Pricing is per user per month, but we also assume annual billing, which confers a 19–27% discount as of this writing.īased on those assumptions, Nextiva's lowest-priced Essential tier costs $18.95 per user per month, billed annually. For this review, we assume an organization with 20–99 seats. Nextiva offers three service tiers, priced on a sliding scale based on the number of users.
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